Annual Report 2018

State of Nordic Choice Hotels

This is Nordic Choice Hotels, one of the largest hotel groups in the Nordic region. We base our hotel operations on three equal bottom lines: People, Planet, Profit. Get familiar with our company and its three hotel chains: Clarion Hotel®, Quality Hotel™ and Comfort Hotel® – and 24 independent hotels.

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Nordic Choice Hotels

Your choice

Nordic Choice Hotels consists of three hotel chains as well as 24 independent hotels. We offer diversity so that our guests can choose a hotel experience that best fits their needs, preferences and budgets.

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6

Number of countries

194

Number of hotels

13 975

Number of employees

34 588

Number of rooms (incl. franchise)

13 340

Net Sales incl. franchise (NOK mill.)

7 900 000

Number of guests

1 060

Equity (NOK mill)

194

ISO-certified hotels

1 691 389

Nordic Choice Club Members

Nordic Choice Hotels

Quick facts

186 hotels. 3 unique hotel chains. 23 independent hotels. 6 countries. 100 destinations.

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Triple bottom line

A GOOD NIGHT'S SLEEP WITHOUT A BAD CONSCIENCE

When you buy food in the grocery store, the product must have a declaration listing the ingredients. A product declaration is an assurance that obliges the producers, and provides certainty to consumers. We want to give you the same peace of mind when buying hotel experiences from us. Therefore, we report on the triple bottom line: People, Planet & Profit. We want to be evaluated on all three levels. Completely transparent. That way you can sleep with a clear conscience.

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EAT

Help us to eat the world into a better place

Nordic Choice Hotels wants to make it easy to eat good food with a good conscience. Setting goals is easy. Finding solutions is far more difficult. The path to the food plate is full of hurdles. Is there food that tastes good, but is also healthy and environmentally friendly? Since 2013, Nordic Choice Hotels has been a proud sponsor of the EAT Stockholm Food Forum, a global initiative established by the Stordalen Foundation and Stockholm Resilience Centre.

2018

RECORD YEAR FOR NORDIC CHOICE HOTELS

2018 was yet another great year for Nordic Choice Hotels. With strong organic growth and successful new openings, the company delivered its best ever operating results.
With five new hotels (including franchise) and 1.027 new rooms, we finished the year on a new high with operating revenues at NOK 10.88 billion, an increase of 9.6 percent compared with 2017.
In addition to great financial results, Nordic Choice Hotels was also honoured with the award as “Best Hotel Chain” in both Norway and Sweden at the Grand Travel Awards. And for the third time, the company was awarded “Best Hotel Chain” in the Nordic Countries.

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News

TRIPADVISOR RATINGS

The White Guide Hotel & Bar

Quality Hotel The Box

#27 Exceptionell Nivå 2019 - The White Guide Hotel + Bar Sweden

TRIPADVISOR RATINGS

Quality Hotel Friends, Solna

#16 Top 25 Hotels for Service - Sweden,Travelers’ Choice 2019 by Tripadvisor

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TRIPADVISOR RATINGS

Quality Hotel Sundsvall

#13 Best Bargain Hotel in Sweden, Travelers’ Choice 2019 by Tripadvisor

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TRIPADVISOR RATINGS

Quality Hotel Saga, Tromsø

# 14 Best Bargain Hotel in Norway, Travelers’ Choice 2019 by Tripadvisor

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TRIPADVISOR RATINGS

Quality Hotel Friends, Solna

#19 Top 25 Hotels - Sweden,Travelers’ Choice 2019 by Tripadvisor

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OPENINGS & RENOVATIONS

Fall: Quality Hotel™ Sarpsborg

Underwent a massive renovation of all guest rooms, corridors and conference facilities. A brand new restaurant (with Brasserie X) and bar opened in November.

OPENINGS & RENOVATIONS

September: Quality Hotel™ Ålesund

Entered the Quality Hotel-family September 1st. The hotel is the second Quality Hotel in Ålesund, and joined the portfolio from Radisson Blu.

OPENINGS & RENOVATIONS

June/August: Quality Airport Hotel Gardermoen

Closed down to limited capacity in February 2017 for a full renovation and extension, including an increased capacity from 326 to 455 rooms and 700 sqm. conference facilities.The hotel opened its doors to a refined experience in June 2018, and showed off its great new look and feel to 100+ invited guests at the grand re-opening party in August.

OPENINGS & RENOVATIONS

April: Quality Hotel™ The Box

Opened its doors April 16 as the second Quality Hotel in Linköping. Situated mere minutes from Linköping International Airport, the hotel offers state-of-the-art meeting and conference facilities, 176 delicate guestrooms, barr., restaurant, gym, outdoor fitness track - and the Wellbox spa.

TRIPADVISOR RATINGS

Comfort Hotel LT, Vilnius

#8 Service Hotel in Lithuania, Travelers’ Choice 2018 by Tripadvisor

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Tripadvisor ratings

Comfort Hotel Trondheim

#12 Best Bargain Hotel in Norway, Travelers’ Choice 2018 by Tripadvisor

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TRIPADVISOR RATINGS

Comfort Hotel Xpress Youngstorget, Oslo

#13 Best Bargain Hotel in Norway, Travelers’ Choice 2017 by Tripadvisor

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TRIPADVISOR RATINGS

Comfort Hotel Trondheim

#5 Best Bargain Hotel in Norway, Travelers’ Choice 2018 by Tripadvisor

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TRIPADVISOR RATINGS

Comfort Hotel Xpress, Tromsø

#5 Best Bargain Hotel in Norway, Travelers’ Choice 2018 by Tripadvisor

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TRIPADVISOR RATINGS

Comfort Hotel Malmö

#5 Best Bargain Hotel in Sweden, Travelers’ Choice 2018 by Tripadvisor

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TRIPADVISOR RATINGS

Comfort Hotel Helsingborg

#11 Best Bargain Hotel in Sweden, Travelers’ Choice 2018 by Tripadvisor

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TRIPADVISOR RATINGS

Comfort Hotel Eskilstuna

#16 Best Bargain Hotel in Sweden, Travelers’ Choice 2018 by Tripadvisor

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NEW PROJECTS 2019-2021

Comfort Hotel Bodø

Comfort Hotel is opening in Bodø in 2020. The plan is to change the game in a very traditional hotel market, adding Comfort as a great complement to our sister hotels in the city. There will of course be Barception, 160 smart rooms with great design etc - in one of Bodø’s highest buildings.

NEW PROJECTS 2019-2021

Comfort Hotel Solna

We’re taking over Arenasteden in Solna, just outside of Stockholm. For the first time ever in Nordic Choice history we’re combining 3 types of business in one building. Comfort Hotel, long stay apartments and our new headquarters. Enabling you to work, sleept, eat, meet, attend an AW, head to the gym - without ever having to leave the building. It’s located smack smack in the middle of business, pleasure & shopping. 336 hotel rooms on 11 floors. 88 long stay apartments. Coming to you in Q1 2121.

NEW PROJECTS 2019-2021

Comfort Hotel opening at Scandinavia’s two biggest airports

Cheap, cool & close. Comfort is redefining airport hotels - showing that budget doesn’t have to be boring. We’ve catered the experiences to meet the need of the modern traveler - whether you’re on the trip of a lifetime, visiting friends or closing that deal.

- Comfort Hotel Arlanda: March 2020 we’ll see the opening of Comfort Hotel at Arlanda Airport. The hotel will have more than 500 rooms rooms and will be located next to SkyCity, with direct access to shops, restaurants and international flights.

- Comfort Hotel Copenhagen Airport: Comfort’s biggest hotel ever is opening in September 2020. With more than 600 room, located 2 minutes walking distance from the terminal. The base of the building consists of a 3,000 sqm large, newly built venue- perfect for conferences and congresses, hosted by Clarion Hotel.

NEW PROJECTS 2019-2021

Comfort Hotel Porsgrunn

Comfort Hotel Porsgrunn will be a fresh addition to the city. It's located just near the central train station and has 134 rooms and 5 meeting rooms over 8 floors. The hotel will open March 1st 2019.

OPENINGS 2018

Comfort Hotel Umeå City

Summer 2018 we opened our second hotel in Umeå, Comfort Hotel Umeå City. The hotel is equipped with 131 fresh and smart rooms and is located in the hub of the city.

OPENINGS 2018

Comfort Hotel Västerås

Comfort Hotel Västerås opened in February 2018, with great location just next to central train station. This hotel was the first to open based on Comfort’s updated brand promise - and with 149 rooms, of which one is an 8 bedded XXL room, the guests can enjoy everything Comfort stands for.

OPENINGS 2018

Comfort Hotel Kista

Comfort Hotel Kista opened in November 2018, with 194 hotel rooms, an XXL-room - and with all brand concepts on point. Re-defining what a modern business hotel is all about. The hotel is Nordic Choice Hotels' first hotel in Kista, with an outstanding location only a stone's throw from Kista Gallerian.

OPENINGS 2018

Comfort Hotel Xpress Stockholm Central

(previously known as Comfort Hotel Stockholm)
January 1th 2018 was the date when our Xpress concept was launched in Sweden. Great location, compact-living solutions and services tailored for the guests to only pay for what they actually need. This is a slimmed service hotel which is here to stay.

Award

CLARION TRIPADVISOR/RATINGS 2018

#1 Clarion Hotel The Edge, best hotel in the north of Norway, top 25 hotels in Norway according to TripAdvisor

# 1 Clarion Hotel Tyholmen, best hotel in the south of Norway, top 25 hotels in Norway according to TripAdvisor

#1-3 Clarion Hotel Air, Clarion Hotel Energy og Clarion Hotel Stavanger, top three in Stavanger and Rogaland according to TripAdvisor

# 1 Clarion Hotel, “Best hotel chain in the Nordics”, Business Travel Awards

Award

CLARION COLLECTION HOTEL BORGEN

#8 Best Service Hotel in Sweden, Travelers Choice

Award

CLARION COLLECTION HOTEL VICTORIA

#6 Best Service Hotel in Sweden, Travelers Choice

NEW PROJECTS 2019

Clarion Hotel Sundsvall

During 2020, our first guests will check in at Clarion Hotel Sundsvall, a part of the new area Riverside. In this lively neighborhood the hotel will become a natural meeting spot. Including 270 rooms, conference area, restaurants, bars, spa and a roof top terrace.

NEW PROJECTS 2019

Clarion Hotel Karlatornet, Gothenburg

This will open 2021 and become the highest hotel and apartment building in the Nordics. With its 245 meters, Karlatornet will be an architectural landmark for the city and the new area Karlastaden. Besides 300 rooms there will be restaurants, bars, large conference facilities, gym and spa.

NEW PROJECTS 2019

Clarion Collection Tapetfabriken

Clarion Collection Tapetfabriken, Stockholm. Opens Sep 2020.

NEW PROJECTS 2019

Clarion Hotel & Congress Sea U, Helsingborg

250 rooms, many with views of the water, rof top bar, heated outside pool, restaurant, gym and Living Room bar are some of the things you can enjoy at Helsingborgs waterfront, with a spectacular seaview. Opens in 2019.

NEW PROJECTS 2019

Clarion Hotel The Hub, Oslo

This will definitely become the new vibrant hub of Oslo. With an outstanding restaurant on 13th floor with their own Urban Garden. The hotel will have a beautiful new lobby with restaurant and café, fitness and relax area. It will become Norway's largest conference hotel with 810 rooms and a congress hall covering 1,000 sqm. Clarion Hotel The Hub opens in March 2019.

NEW PROJECTS 2019

Clarion Hotel Oslo, Oslo

Located right in Oslo city center, in the new Barcodes area. In between the Munch Museum Lamba and the Opera, Clarion Hotel Bjørvika is guaranteed to be a fully new hotel experience. The hotel will offer 253 hotel rooms including two suites, gym and spa, as well as 1500 sqm conference facilities with total capacity for 1,200 people. The hotel will open in June, 2019.

award

Hotel F6

- Traveler's Choice Award, “Best hotel in Finland”, TripAdvisor

- Bar Runar, “Bartenders Choice Awards”, Best bar in Scandinavia

award

Skt. Petri

Egencia Travel Award: “Top 100 best hotels for business travel”

Award

THE THIEF

Condé Nast - THE Gold List

award

Son Spa

“Sustainability Property of the Year” at VK

award

Tak

“Merroir Award 2018” by White Guide

Award

Copperhill Mountain Lodge

World Ski Awards "Swedens best ski hotel"

Award

Norefjell Ski & Spa

- Norway`s Best Resort Spa – World Spa Awards

- Norway’s Leading Resort – World Travel Awards